Return & Refund Policy

Your satisfaction is our priority

🤝 Our Commitment

At Revive Motors Transmissions, we stand behind every transmission and engine we sell. If you're not fully satisfied with your purchase, we're committed to making it right.

📦 Return Eligibility

To qualify for a return, the following conditions must be met:

• ✓ The item must be in its original, uninstalled condition
• ✓ The return must be initiated within the eligible return window
• ✓ A Return Authorization (RA) number must be obtained before shipping
• ✓ Original packaging and documentation must be included

🚫 Non-Returnable Items

• • Items that have been installed or used
• • Items with missing or damaged original packaging
• • Special-order or custom-sourced parts
• • Items returned without a valid RA number

🔁 How to Initiate a Return

1. Contact us at sales@revivemotortrans.ca to request a Return Authorization (RA) number.
2. Clearly write the RA number on the outside of the return package.
3. Include a copy of your original invoice inside the package.
4. Ship the item using a trackable shipping method. Return freight costs are the customer's responsibility.
5. Once received and inspected, we will process your refund or exchange.

💳 Refunds

Once your return is received and approved:

• ✓ Refunds will be issued to the original payment method
• ✓ Processing time is typically 5–10 business days
• ✓ Original shipping charges are non-refundable

⚠️ Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

💬 Contact Us

• 📧Email: sales@revivemotortrans.ca
• 📮Mail: 8195 Rue du Champ-d'Eau, Montreal, QC H1P 1Y1, Canada
• 🌐Website: revivemotortrans.ca